Full time Café Manager

Oct 22, 2018 by

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Full time Café Manager to It’s Pleat in London Westfield

Are you passionate about people, food and great service? Do you have experience of leading a team? Do you want to be a key player in building a brand new one-of-a-kind café concept? Then you might be the one we’re looking for!


It’s Pleat is a friendly new café located in the H&M stores where consumers can leave the spinning world outside and relax in an inspiring and inviting atmosphere. Here you will find a range of healthy-ish on-the-go meals, top-ups, coffee, juices, snacks and treats – always with a planet-friendly food ethos and in line with the H&M philosophy of great value for money.


About the role:

As a Café Manager at It’s Pleat you will be in charge of daily operations, guaranteeing a no-hassle experience and an inspiring environment for our guests. By leading and coaching our team you reach sales goals and drive the team forward; together you reach great results.



  • Team development and succession planning – making sure we have the right people in the right places.
  • Planning and ordering of the stock.
  • Follow up on routines for the business in all our systems.
  • Make sure health and safety laws and regulations are being followed.
  • Carry out sales campaigns/activities to boost sales.
  • Manage the overall budget and KPIs.


Competence and experience:

  • You have plenty of experience working in the field of service.
  • You have leadership experience from cafés and/or restaurants.
  • You have excellent communication skills in both written and spoken English.

To apply please send a cover letter and your CV to hass.reyes@hm.com by 29.10.18.

We look forward to hearing from you.