*** NEW JOB *** Customer Service Administrator

[nordicstaff1]

.
THIS JOB HAS NOW BEEN FILLED (edited – 11 July 2013)
.

URGENTLY SEEKING:
SWEDISH SPEAKING CUSTOMER SERVICES ADMINISTRATOR

.
Our client is a leading manufacturer of high quality construction materials who need to urgently employ a SWEDISH speaker to join their team.

JOB DUTIES:

– To provide day to day support to customers with regard to the products offered ensuring, wherever possible, that their service demands are met.
.
.
RESPONSIBILITIES:

– To obtain and process orders.
– To provide day-to-day communication with the customers in Sweden.
– Provide availability information of products to order.
– To manage customer order-books to achieve maximum service levels and to make sure we optimise potential sales.
– Monthly management reports regarding customer activity.
.
.
QUALIFICATIONS / SKILLS NEEDED:

– SWEDISH – Fluent spoken & written
– ENGLISH – Good command spoken & written
– Proactive and positive approach to work
– Attention to detail
– Ability to plan and prioritise tasks
– Strong communication and interpersonal skills
– Good levels of IT skills [including MS office programs, incl. Excel]
– Keen to learn and develop new skills
– Able to handle potentially difficult people over the telephone in a professional manner at all times.

Experience of a Customer Service Department within a manufacturing organisation is desirable, but not essential.
.
.
Salary / Benefits:
* £18.600 pa
* Bonus / Pension / Medical Insurance etc
.
Location:
Newcastle, UK
.
.
TO APPLY:

1/ Visit our website http://www.nordicstaff.com to apply for this job (or other vacancies) immediately.

http://www.nordicstaff.com/news/customer-support-agent-swedish/

Please provide the following information with your application:-

Your Notice period / Current Salary / Availability for interviews

Please note:
* WE ARE UNABLE TO ANSWER ANY QUESTIONS OR COMMENTS VIA THIS FORUM *

[Author]

Posts